Get Involved

Understanding the Patient Participation Group (PPG)

What is the PPG and what does it do?

The PPG exists to give the practice and its patients an opportunity to work together to develop the practice; all patients and/or carers of patients are eligible to join the PPG. The PPG hold meetings on a quarterly basis, alternating venues between Ireland Wood Surgery and New Croft Surgery, and are attended by patient members along with a variety of practice staff.

The PPG have the opportunity to comment on and influence:

  • Quality and the range of services offered
  • The development of new or extended services
  • Standards of care at the practice
  • Consultation with the wider population

The PPR members meet to represent the wider patient population, rather than individual issues and concerns which should be raised via the usual channels. The role and responsibility of the PPG is to offer advice and information enabling the practice to:

  • Provide services which meet the needs of the practice population
  • Promote the health and well-being of the local community
  • Provide services which are accessible to all
  • Communicate effectively with our patients
  • Provide services of the highest possible quality
  • Engage with the practice population before making significant changes

Minutes are taken at all PPG meetings and shared with PPG members in addition to being published on the practice website (click here to be redirected to the Minutes page). We ensure that at each PPG meeting there is a minimum of three patient representatives and three members of practice staff in attendance – although there are usual many more than this!

Although the practice is not legally obliged to act upon recommendations of the PPG, we are committed to considering and responding to all recommendations as appropriate.

If you a patient registered to either Ireland Wood or New Croft Surgery are interested in joining the PPG, click here to be redirected to the Membership page.